Service provider
This information concerns services at the FazFaz studio, operated by the company below. You can contact us at the listed email to discuss an issue.
GIRAFA FILÓSOFA UNIPESSOAL LDA
NIPC (tax identification number): 519493265
Rua das Meloas, Loja 10C, Cova da Piedade, 2805-235 Almada
ola@fazfaz.ptDispute resolution body
For a consumer dispute, you may contact the Centro de Arbitragem de Conflitos de Consumo de Lisboa (CACCL), subject to its jurisdiction. Its geographical area includes Almada.
Visit the centre’s website for eligibility conditions, information requests and complaints.
Consumer information
Mediation and arbitration follow the applicable law and the competent body’s rules. Contact the centre to find out which procedures apply to your case.
Complaints book
You can also access Portugal’s official electronic complaints book platform.